Express Managed Solutions

E-mail Continuity

E-mail is a mission-critical capability your clients rely on for internal communications, as well as for processing transactions and communicating with customers, suppliers and partners. Because e-mail provides anytime, anywhere flexibility; one-to-many delivery capabilities; and the ability to share attached documents, businesses are becoming increasingly reliant upon it. This dependence has created the expectation that e-mail will always be available. However, the reality is that e-mail is always vulnerable to a variety of potential threats, from power outages to natural disasters, to attacks from worms and viruses.

Small and midsize businesses (SMBs) have traditionally addressed the need to maintain e-mail availability in two ways. They either deploy redundant systems that cost a lot to buy and support, or they use less expensive solutions that increase disruption recovery times.

IBM Express E-mail Continuity Solutions offers compelling alternative. Designed as an e-mail continuity and recovery solution, the IBM Express E-Mail Continuity Solution is a hot-standby e-mail system that can be activated when your primary e-mail system is compromised by natural, human-made, physical or logical disasters.

Highlights:

The IBM Express E-Mail Continuity Solution is a highly scalable backup messaging system that:

• Replicates the primary system — including user accounts, directories and calendar entries — and monitors it for any disruption
• Transparently activates if activation criteria are met, in as little as 60 seconds
• Sends notifications and alerts to employees to use the backup system via mobile devices and alternative e-mail addresses
• Gives employees a security-rich, Web-based e-mail interface that fully replicates their corporate e-mail accounts
• Automatically restores the primary system, including e-mails received and sent by the Express E-Mail Continuity Solution during the disruption.

Benefits:

Business benefits

• Reduces the costs of investing in redundant systems and associated management
• Supports productivity in e-mail-intensive operations
• Protects transaction revenue
• Is hosted at an IBM facility — so the Express E-Mail Continuity Solution typically can be deployed in less than one business day
• Provides per-mailbox, annualized pricing so clients only pay for what they really use

Technical benefits

• Leverages Linux® core and security-rich open-source technologies to protect the Express E-Mail Continuity Solution from attacks that target typical corporate messaging systems
• Supports Microsoft® Exchange, IBM Lotus® Notes® and Novell Groupwise messaging platforms
• Provides a user interface that is accessible from any Web client
• Protects client information with 128-bit Secure Sockets Layer (SSL) data transfers