EXPRESS MANAGED SOLUTIONS
IBM Express E-Mail Continuity Solution



E-mail is a mission-critical capability your clients rely on for internal communications, as well as for processing transactions and communicating with customers, suppliers and partners. Because e-mail provides anytime, anywhere flexibility; one-to-many delivery capabilities; and the ability to share attached documents, businesses are becoming increasingly reliant upon it. This dependence has created the expectation that e-mail will always be available. However, the reality is that e-mail is always vulnerable to a variety of potential threats, from power outages to natural disasters, to attacks from worms and viruses.

Small and midsize businesses (SMBs) have traditionally addressed the need to maintain e-mail availability in two ways. They either deploy redundant systems that cost a lot to buy and support, or they use less expensive solutions that increase disruption recovery times.

IBM Express E-mail Continuity Solutions offers compelling alternative. Designed as an e-mail continuity and recovery solution, the IBM Express E-Mail Continuity Solution is a hot-standby e-mail system that can be activated when your primary e-mail system is compromised by natural, human-made, physical or logical disasters.

Highlights:
The IBM Express E-Mail Continuity Solution is a highly scalable backup messaging system that:
  • Replicates the primary system — including user accounts, directories and calendar entries — and monitors it for any disruption
  • Transparently activates if activation criteria are met, in as little as 60 seconds
  • Sends notifications and alerts to employees to use the backup system via mobile devices and alternative e-mail addresses
  • Gives employees a security-rich, Web-based e-mail interface that fully replicates their corporate e-mail accounts
  • Automatically restores the primary system, including e-mails received and sent by the Express E-Mail Continuity Solution during the disruption.

Benefits:
Business benefits
  • Reduces the costs of investing in redundant systems and associated management
  • Supports productivity in e-mail-intensive operations
  • Protects transaction revenue
  • Is hosted at an IBM facility — so the Express E-Mail Continuity Solution typically can be deployed in less than one business day
  • Provides per-mailbox, annualized pricing so clients only pay for what they really use
Technical benefits
  • Leverages Linux® core and security-rich open-source technologies to protect the Express E-Mail Continuity Solution from attacks that target typical corporate messaging systems
  • Supports Microsoft® Exchange, IBM Lotus® Notes® and Novell Groupwise messaging platforms
  • Provides a user interface that is accessible from any Web client
  • Protects client information with 128-bit Secure Sockets Layer (SSL) data transfers

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