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EXPRESS MANAGED SOLUTIONS
IBM Express Desktop Managed Services Gaining greater control of your corporate PCs HOW IT WORKS IBM Express Desktop Management Services addresses several key desktop administrative tasks. Unlike point solutions - which typically are client-server applications with their own deployment and management headaches - IBM Desktop Management Services solutions are delivered via the Web, so they are easier to deploy and manage. The services are designed to support your end users wherever they are (in branch offices, at home or on the road). And the Web-based interface allows administrators to access the management control center from virtually anywhere. The services are designed to reduce the time required to manage your PCs, as well as to automate the delivery of the software, patches and virus definitions needed to keep PCs secure and operating in tip-top shape. They also can assist you in tracking hardware and software resources, helping you to lower your total cost of ownership. IBM Express Desktop Management Services modules are available in two ways:
Click on the links below to find out about each module's function and anticipated benefits to your business. Asset discovery Asset management Software distribution Patch management Virus protection Online backup Remote access Managed services ASSET DISCOVERY What it does: automates discovery of IP-based devices Anticipated benefits:
ASSET MANAGEMENT What it does: tracks and manages hardware and software in distributed environments Anticipated benefits:
SOFTWARE DISTRIBUTION What it does: installs software according to standard software packages*; simplifies the deployment of new software; allows distributions to be made in off-peak hours; and throttles downloads to help preserve bandwidth Anticipated benefits:
* Please note that the service performs only the distribution function. It does not prepare the software packages - that task has to be performed by your IT department by American Technology Solutions, Inc. or IBM at additional cost. Back To Top PATCH MANAGEMENT What it does: distributes Microsoft® operating system (OS) security patches and application software patches consistent with your IT and business objectives Anticipated benefits:
VIRUS PROTECTION What it does: automates the process of updating virus definitions Anticipated benefits:
ONLINE BACKUP What it does: automates the PC data backup and recovery process to a security-rich data center Anticipated benefits:
Remote access What it does: enables IT staff to control and diagnose PCs remotely Anticipated benefits:
MANAGED SERVICES What it does: provides administration of the software services by American Technology Solutions, Inc. or an IBM representative. The managed services include a primary bundle of three services:
Back To Top For more information Overview How it works How to buy Setup and support Frequently asked questions Business impacts of desktop management services |
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Desktop Managed Services - Overview - How it works - How to buy - Setup and support - Frequently asked questions - Business impacts of desktop management services E-mail Continuity E-mail Security Managed Security Services for Firewall and VPN Managed Security Services for Web Security Online Backup for Distributed Servers |
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